Question 1

Why should I book direct instead of through Airbnb or Vrbo?

Accepted Answer

Booking direct at cohostr.com gives you the best available rate — you skip the 10-15% service fee the big platforms charge. You also get direct communication with your host, so questions and special requests get handled faster.

Question 2

How do I book a CohoSTR property?

Accepted Answer

Pick your property at cohostr.com/book, choose your dates, and complete the reservation. You'll get a confirmation email with all the details for your stay, including the address and check-in instructions.

Question 3

Are pets allowed?

Accepted Answer

No — pets are not permitted at any CohoSTR property. This is a firm policy to keep the homes clean and allergen-free for all guests.

Question 4

Is smoking allowed?

Accepted Answer

Smoking inside is not permitted. Smoking outdoors is allowed as long as you don't leave butts on the ground and keep the area clean.

Question 5

What time is check-in and check-out?

Accepted Answer

Standard check-in is at 4:00 PM and check-out is at 10:00 AM (11:00 AM at Comal Condo). If you need to adjust, reach out to your host — early check-in or late check-out may be available depending on the calendar.

Question 6

Can I check in early or check out late?

Accepted Answer

Possibly — it depends on whether there's a same-day turnover. Message your host and they'll do their best to accommodate you. There's no guarantee, but it's always worth asking.

Question 7

What is there to do near CohoSTR rentals?

Accepted Answer

Plenty — river tubing on the Comal, Guadalupe, and San Marcos Rivers; Schlitterbahn Waterpark; kayaking on Lake McQueeney; Gruene Historic District (live music, restaurants, shopping); Natural Bridge Caverns; San Marcos outlet malls; Texas Hill Country wineries; and a calendar full of local events like Wurstfest in the fall.

Question 8

Where are CohoSTR vacation rentals located?

Accepted Answer

CohoSTR properties are in the heart of the Texas Hill Country — two in New Braunfels (on the Comal River and Lake McQueeney) and one in San Marcos (on the Blanco River). All three are 45–60 minutes from both Austin and San Antonio.

Question 9

Where can I get groceries near the properties?

Accepted Answer

There's an H-E-B close to each property — typically under 10 minutes by car. Your host can give you the exact nearest location.

Question 10

How far are the properties from Austin and San Antonio?

Accepted Answer

About 45–60 minutes to Austin and 45 minutes to San Antonio, depending on traffic. The New Braunfels properties (Blue Heron's Nest and Comal Condo) are right off I-35; Riverbend Hideaway in San Marcos is on the way between the two cities.

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